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Why Zillow Gets Flood Zones Wrong in the Florida Panhandle, and How Using a Realtor Can Get it Right

If you’ve been house hunting online in Pensacola, Gulf Breeze, Navarre, Pace, Milton, or anywhere in the Florida Panhandle, chances are you’ve come across Zillow’s “flood zone” information. It looks official, but here’s the truth: Zillow often contradicts the actual FEMA and county flood maps that determine whether you’ll really need flood insurance.

This is more than just an annoyance, it can mean the difference between smooth sailing into your new home or being blindsided at closing by a mandatory flood insurance requirement. Let’s break it down.


Zillow Uses Outdated Flood Data

Zillow pulls flood zone info from large public databases, but FEMA flood maps in the Panhandle change frequently. Coastal areas are constantly reassessed for storm surge and drainage, and counties like Escambia, Santa Rosa, and Okaloosa adopt new maps as they become available. Zillow doesn’t always keep up. That means a home may show as “not in a flood zone” on Zillow, but the official FEMA or county GIS map says otherwise.


Flood Zones Aren’t Black and White

Zillow simplifies flood zones into “Yes” or “No,” but that’s not how it works in the Panhandle. For example:

  • Zone AE: Higher-risk, requires flood insurance if you finance.

  • Zone VE: High-risk coastal storm surge zones.

  • Zone X (shaded vs. unshaded): Considered “low risk,” but still flood-prone.

A parcel can be partially in one zone and partially in another. Zillow usually doesn’t show this detail, which means buyers might assume they don’t need coverage when they actually do.


Zillow Ignores Elevation Certificates and LOMAs

Here in the Florida Panhandle, property owners often use elevation certificates or Letters of Map Amendment (LOMAs) to prove their home is above base flood elevation, even if the lot sits inside a mapped flood zone. That paperwork can officially remove a home from requiring flood insurance. Zillow doesn’t reflect these corrections, which leads to more confusion for buyers.


Local Maps Tell a Different Story

Counties along the Gulf Coast provide highly detailed GIS flood maps that are far more accurate than Zillow. These maps are used by surveyors, lenders, and insurers to confirm true risk. Zillow’s broad-brush approach often conflicts with what local officials actually enforce.


Why This Matters for Buyers and Sellers

  • Buyers: You may think you’re outside a flood zone, then find out your lender requires flood insurance after all. That can add thousands to your yearly costs.

  • Sellers: Zillow might show your home in a “high flood risk” zone, scaring off buyers, even if you have paperwork proving otherwise.


The Bottom Line

Zillow is a great starting point, but it should never be your final source for flood zone information in the Florida Panhandle. The only reliable sources are FEMA’s Flood Map Service Center, your county’s GIS system, and licensed surveyors with elevation data.

If you’re buying or selling along the Gulf Coast, don’t rely on automated sites that contradict reality. Work with a local Realtor who understands flood zones, insurance requirements, and how to navigate these challenges before they derail your deal.


👉 Want to know how I saved my buyers from buying in an unmarked flood zone simply based off of what I observed in the grass? Or maybe you're thinking about buying or selling in the Florida Panhandle? I’ll help you cut through the noise and get the facts straight about flood zones, insurance, and property value.📲 Text me at 850-361-8170 or reach out through PanhandleMove.com. Don't forget to follow me on Instagram, Facebook and Youtube as well!

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Jordan Jones

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Licensed Realtor

Pensacola, FL, USA

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